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I ordered a men’s suit on December 28, 2015. The suit was too big. After several attempts calling customer service, they agreed for me to return the suit and provided a return ID. I returned the suit on Jan 11, 2016. I had paid $168.90 with a credit card. But I never...
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1.0
#970986
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I ordered a suit for my 60th birthday party and it was delivered as promised. I received it within 10 days and it looks great, and fits okay. I do have to get the pant let out a little and hemmed, the jacket fits very well through the body but the sleeves require...
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2.7
I liked
  • Got the product and it was okay
I didn't like
  • Absolutely no customer service
#836161
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I was called by a guy named Mike telling me that one of the suits which was ordered had a hole in it. The suits are for my dad overseas so I told him I will get back to him. It has now been over a month and I haven't been able to get in touch with anyone at their...
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I didn't like
  • Very bad customer service
#754617
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Customer service never answered from 1st day I placed an order. Ordered on 21 of November, today is 10th of December 2015. Calling every day, but no answer. Emailing them did not help ether, was just one answer , that they recieved my order and that's it. They even did...
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1.0
Admiralteysky District, Saint Petersburg
#748901
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I don't even know where to start with this so called company. There is a major problem with the customer service.That is because THERE IS NO CUSTOMER SERVICE. You can not and will not reach a person because they don't answer their phone. I kept calling and redialing...
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3.0
I didn't like
  • Wrong order delivered and customer service
#705016
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I received a sport coat with no buttons. They would not pay shipping to return.low end product really bad customer service. I emailed five times no response. Placed a complaint with pay pal (why do they support this company) but they would not help.i should have done...
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Anonymous
Anonymous

I got the same complain with the ItalSuit store. They sent me the suit that I didn't pick and when I returned to them the suit, they didn't refund my money. This store is a ri...

1.0
#553139
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I accidentally came across their website Italsuit.com and made an order on 5th. May 2013 and kept following up on the order that I thought would be arriving in a few days. No reply to my numerous requests of update of my order on their custom service email. ...
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Warsaw, Mazowieckie
#422440
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They suck!!!They send you suits you didn't order and then charge high restocking fees and even if you get your suit it will probibly be the wrong one! They are the biggest rip off web site on the web. There customer service person cant answer english and has a...
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Altoona, Wisconsin
#237401
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Italsuit - Charged, and no Order

Italsuit
#1108578
Place order on 9/19/17 haven't received it yet 10/1/17, tried calling, e-mailing no response. They charged my card for the order.
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Trial Product Review

Italsuit
#541170
Web site says free tie and hankie with every suit. Not quite!!!! Suits came jammed in too small of a bag: wrinkled as *** and no ties OR hankies. No answers to many attempts to contact. Bad buisness
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